« Return to TheBlaze TV Customer Support & FAQs

System Requirements

Before purchasing any multimedia product on TheBlaze TV, please review our System Requirements. If your system does not meet these requirements, you will not be able to use our products and/or will not receive the highest quality stream. For information on accessing your TheBlaze TV or TheBlaze TV plus subscription on devices other than your PC, see the Subscription Access FAQs.

1. Customer Service
2. TheBlaze TV Recommended Profiles
3. Flash Player Requirements
4. NexDef and HD Quality Picture
5. Browser and Plug-in Downloads

1. Customer Service

   If you have a question, which is not answered here, please check the FAQs. You can also e-mail our Customer Service Department.

   Back to Top ^

2. TheBlaze TV Recommended Profiles

   TheBlaze TV runs in most current Internet browsers and operating systems. To watch TheBlaze TV video and/or current TheBlaze TV subscription video content, you need Adobe Flash Player 10 (or above) installed on your computer. See Section 3: Flash Player Requirements for more information. Some features may be limited or unavailable if you are running a configuration that is not recommended. The following profiles are recommended for a standard TheBlaze TV experience. Note: If your computer is more than approximately three (3) years old, then you may experience technical difficulties when attempting to use TheBlaze TV and TheBlaze TV plus.

   
   

   Windows Minimal Profile:

   Operating System	Processor	RAM	VRAM	Browsers	Plug-ins
   Windows 7, Windows Vista, Windows XP, Windows 2000, Windows Server 2003	Intel® Pentium® 4 2.33GHz (or equivalent)	256MB	64MB	Internet Explorer 6.x (or higher), Firefox 2.x (or higher), Google Chrome 11.x (or higher), or AOL 9	Adobe Flash Player 10 (For better performance we recommend 10.2 or higher), TheBlaze TV NexDef for additional features and improved performance.

   
   

   Apple Minimal Profile:

   Operating System	Processor	RAM	VRAM	Browsers	Plug-ins
   OSX 10.4.x, 10.5.x, or 10.6.x	PowerPC® G5 1.8GHz or Intel Core® Duo 1.5GHz	512MB	64MB	Safari 3.x (or higher), Firefox 2.x (or higher), Google Chrome 11.x (or higher)	Adobe Flash Player 10 (For better performance we recommend 10.2 or higher), TheBlaze TV NexDef for additional features and improved performance.

   
   

   1. Internet Connection: A high speed (768 kbps for standard and 3000 kbps for HD video) broadband Internet Connection (Cable, DSL, T1) is required to stream TheBlaze TV content.
   2. AOL Users: AOL Version 9 is supported. However, please note that running the AOL environment may consume a substantial amount of the computer's memory and processor, thereby potentially disrupting performance. TheBlaze TV does not support AOL versions earlier than Version 9.
   3. 64-Bit Versions of Windows: Adobe Flash Player is not yet compatible with 64-bit Internet browsers. 64-bit versions of Windows have both a 64-bit and 32-bit browser installed. You will need to install Flash Player in the 32-bit browser and use that browser for TheBlaze TV.
   4. Other General Settings:
      1. JavaScript turned ON: This is the standard setting for all browsers. The site will not work if JavaScript is turned off.
      2. Cookies enabled: This is the standard setting for all browsers. If cookies are disabled, you may encounter login errors and experience difficulties viewing certain content.
      3. Pop-up and Ad Blockers Disabled: Some applications, such as the TheBlaze TV Media Player, are launched in a separate pop-up window. You may not be able to launch these applications properly if you have a Pop-up or Ad Blocker enabled.

   Back to Top ^

3. Flash Player Requirements

   The TheBlaze TV Media Player is built on Adobe Flash Player and requires Flash Player 10 or higher to function. For an optimal viewing experience we recommend that you install the latest version of Adobe Flash Player 10.

   Back to Top ^

4. NexDef and HD Quality Picture

   If a show is streamed in HD, you may receive an HD quality picture with a subscription to TheBlaze TV or TheBlaze TV plus, installation of our NexDef software, and an Internet connection with consistent bandwidth of at least 3Mbps. For an optimal viewing experience we recommend that you install the latest version of Adobe Flash Player 10. You may install NexDef from our Download Center.

   Back to Top ^

5. Browser and Plug-in Downloads

   The following recommended browser and plug-in downloads are available at no cost.

   
   

   Browser and plug-in downloads

   Applications/Plugins	PC	MAC
   NexDef	Download	Download
   Flash Player	Download	Download
   FireFox	Download	Download
   Internet Explorer	Download	N/A
   AOL 9	Download	N/A
   Java	Download	Download
   Google Chrome	Download	Download
   Safari	N/A	Download

   Back to Top ^

« Return to TheBlaze TV Customer Support & FAQs